Last Updated: March 04, 2017
1. Terms of Service
2. Process of changing
4. How the Site Works
5. Account Registration
6. Profiles and Tours
7. No Endorsement
10. Booking Terms
11. Cancellations and Refunds
12. Exchange rate
13. User Conduct
14. Reporting Misconduct
16. Contact Us
In addition, certain areas of the Site (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions, standards, guidelines, or policies posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site and Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site and Services, or Collective Content.
If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site or Services. Failure to use the Site or Services in accordance with these Terms may subject you to civil and criminal penalties.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity.
the site and services comprise an online platform through which guides may create listings for tours and tourists may learn about and book tours directly with the site ChidoTours. you understand and agree that ChidoTours is not a party to any agreements entered between guides and tourists. ChidoTours has no control over the conduct of guides, tourists and other users of the site, and services or any free tour, and disclaims all liability in this regard to the maximum extent permitted by law.
The site and services comprise an online platform through which guides may create listings for tours and tourists may learn about and book tours directly with the site ChidoTours. you understand and agree that ChidoTours is not a party to any agreements entered between guides and tourists. ChidoTours has no control over the conduct of guides, tourists and other users of the site, and services or any free tour, and disclaims all liability in this regard to the maximum extent permitted by law.
If you choose to create a profile on ChidoTours, you understand and agree that your relationship with ChidoTours is limited to being a member and an independent, third-party contractor, and not an employee, agent, joint venture
or partner of the platform and ChidoTours for any reason, and you as a guide and/or tourists act exclusively on your own behalf and for your own benefit, and not on behalf of or for the benefit of ChidoTours. ChidoTours does not control, and has no right to control, your profile, your offline activities associated with your profile, or any other matters related to any profile, that you provide. as a member you agree not to do anything to create a false impression that you are endorsed by, partnering with, or acting on behalf of or for the benefit of ChidoTours, including by inappropriately using any ChidoTours intellectual property.
You acknowledge and agree that, by accessing or using the site or services or posting any content from or on the site, you are indicating that you have read, and that you understand and agree to be bound by these terms and receive our services, whether or not you have registered with the site and services. if you do not agree to these terms, then you have no right to access or use the site and services, or collective content.
ChidoTours reserves the right, at its sole discretion, to modify the Site or Services or to modify these Terms, including the Fees, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site and/or provide you notice of the modification by email. Changes to the Terms will be effective at the time of posting. Your continued access or use of the Site or Services will constitute acceptance of the modified Terms. Additionally, if the modified Terms contain material changes applicable to existing Members (by decreasing your rights or increasing your responsibilities), we will provide you with notice prior to the changes taking effect. If the modified Terms are not acceptable to you, your only recourse is to cease using the Site and Services. If you do not close your Profile, you will be deemed to have accepted the changes.
The Site and Services are intended solely for persons who are 18 or older. Any access to or use of the Site or Services by anyone under 18 is expressly prohibited. By accessing or using the Site or Services you represent and warrant that you are 18 or older.
The Site and Services can be used to facilitate the Profile and Booking of Tours. Such Tours are included in Profiles on the Site and Services by Guides. You may view Profiles as a visitor to the Site, however, if you wish to create a Profile, you must first register to create a ChidoTour Profile (defined below).
In order to access certain features of the Site and to create a Profile, you must register to create an account. You may register to join the Services directly via the Site.
Your ChidoTours Account and your profile page will be created for your use of the Site based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one (1) active ChidoTours Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. ChidoTours reserves the right to suspend or terminate your ChidoTours Account and your access to the Site and Services if you create more than one (1) ChidoTours Account, or if any information provided during the registration process or thereafter proves to be inaccurate, fraudulent, not current, incomplete, or otherwise in violation of these Terms of Service.
You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party.
Unless expressly authorized by a specific feature on ChidoTours, you are not permitted to share your ChidoTours Account with anyone or allow others to access or use your ChidoTours Account. ChidoTours may enable features, in our discretion, that allow other Members to take certain actions associated with your ChidoTours Account, on your behalf with your express authorization, such as having your executive assistant, travel agent, or employer book on your behalf or adding a family member to your account as an additional Host. You agree that you will take sole responsibility for any activities or actions under your ChidoTours Account, whether or not you have authorized such activities or actions. You will immediately notify ChidoTours of any unauthorized use of your ChidoTours Account.
As a Guide, you may create a Profile and a Tour. To create a Tour, you will be asked a variety of questions about the Tour to be listed, including, but not limited to, the meeting point, features, route, schedule times. language and availability terms. In order to be featured in Profile via the Site and Services, all Guides must have valid address. Profiles and Tours will be made publicly available via the Site and Services. You understand and agree that the placement or ranking of Profiles in search results may depend on a variety of factors, including, but not limited to, Tourists and Guides preferences, ratings and/or ease of Booking.
Tourists will be able to book your Tour via the Site based upon the information provided in your Profile, your Tourist’s requirements, and search parameters and preferences. You understand and agree that once a Tourist requests a Booking of your Tour, you may respond to realize this tour.
You acknowledge and agree that you alone are responsible for any and all Information and Tour Content you post. Accordingly, you represent and warrant that any Information you post and the Booking of, a Tour in a Profile you post will not breach any agreements you have entered into with any third parties.The guide is solely responsible and liable for fulfilling said contract on their Profile and providing Tourists with the tour as booked.ChidoTours as Site is half responsible for the fulfillment of any booking made via our Site.
It is the responsibility of the Guide to ensure the accuracy, legitimacy, and correctness of all content and information pertaining to their tour and services as displayed on ChidoTours Site.
Please note that ChidoTours assumes no responsibility for a Guide’s compliance with any agreements with or duties to third parties, applicable laws, rules and regulations. ChidoTours reserves the right, at any time and without prior notice, to remove or disable access to any Account for any reason, including Profiles that ChidoTours, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms or ChidoTours’s then-current Policies and Community Guidelines or Standards, Trademark & Branding Guidelines, or otherwise harmful to the Site, Application or Services.
If you are a Guide, you understand and agree that ChidoTours does not act as an insurer or as your contracting agent. If a Tourist requests a Booking of your Tour and takes your Tour, any agreement you enter into with such Tourist is between you and the Tourist and ChidoTours is not a party to it.However, ChidoTours must be entered about such relation.
When you create a Profile, you may also choose to include certain requirements which must be met by the Tourists who are eligible to request a Booking of your Tour, such as requiring Tourist to have the suitable outfit, and or be in complete charge of kids, etc.
Any Tourist wishing to book a tour included in the Profiles with such requirements must meet these requirements. More information on how to set such requirements is available via the “FAQ” section of the Site.
If you are a Guide, you acknowledge and agree that you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who are present giving the Tour, excluding the Tourists, if applicable.
ChidoTours recommends that Guides and Tourists obtain appropriate insurance for their services and trips. Please review any insurance policy that you may have for your activities carefully, and in particular please make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of or relating to Tourists and/or vice versa while at the Tour.
You understand that Images are intended only to indicate a photographic representation of the Tour at the time the photograph was taken. Images are therefore not an endorsement by ChidoTours of any Guide, Profile or Tour.
Guides are required by these Terms to provide accurate information. Although ChidoTours may, for transparency or fraud prevention or detection purposes, directly or through third parties, ask you to provide a form of government identification, your date of birth, and other information, or undertake additional checks and processes designed to help verify or check the identities or backgrounds of Guides against third party databases or other sources, we do not make any representations about, confirm, or endorse any Guide or the Guides’ purported identity or background.
By using the Site or Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Guides or other third parties will be limited to a claim against the particular Guides or other third parties who caused you harm. You agree not to attempt to impose liability on or seek any legal remedy from ChidoTours with respect to such actions or omissions. Accordingly, we encourage you to communicate directly with other Guides on the Site and Services regarding any Bookings or Profiles made by you.
- Booking fee
In consideration for the use of ChidoTours’ online platform, ChidoTours charges Booking Fees. ChidoTours Payments collects these Service Fees pursuant to the Payments Terms, and, where applicable, may also collect Taxes as VAT in Europe, in respect of the Booking Fees.
- Donation fee
In consideration for the use of ChidoTours’ online platform, ChidoTours do not charges Donation Fees to the Guides.
Guides work under donation based, donation generally refers to a gift to a non-profit.
Some Guides may pledge to donate a portion of the amount they receive from Tourists to a particular cause or charity. ChidoTours do not take any responsibility for whether the Guides does in fact, make the donation they pledged to make. In such cases, the Guides in question is responsible for their own compliance with all laws and regulations applicable to such pledges and/or fund-raising.
ChidoTours Site may approve a Booking as long as Tourists fill up the date, timetable, number of people and language related to the desirable Tour.
Guides may update their agenda, such an availability, timetable and language to the offered Tour. Guides commit to offer the tour when they are accepting these terms and conditions.
If, as a Tourist, you wish to cancel a confirmed Booking, any change or cancellation to your Tour must request it via Customer service at least 24 hours in advance of the date of arrival at your destination, providing your booking number. You agree to pay any cancellation fee.
In high season any changes or cancellations must be requested 72 hours prior to the date of arrival at the destination and provide your booking number. For information about the dates of high season, please contact us.
Booking Fee is non-refundable, provided that the Tour you have booked is cancelled, you are entitled to a refund of the face value of the Booking Fee.
If, as a Guide, you cancel a confirmed Booking, you agree that ChidoTours may apply penalties or consequences to you or your Profile, including publishing an automated review on your Profile indicating that a Booking was cancelled, keeping the calendar for your Profile unavailable and/or blocked for the dates of the cancelled Booking.
The currency available for users to make payments may be limited, for the time being ChidoTours uses euro. ChidoTours is not responsible for the Fee your bank will apply at the moment of the transaction.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site and Collective Content. In connection with your use of the Site and Collective Content, you may not and you agree all the conditions at the moment to agree on Term and Conditions.
As set in these Terms, ChidoTours may take a range of actions against you, including but not limited to removing or disabling access to any or all of your Profile or deactivating or canceling your Account, for a violation of these Terms.
Guides and Tourists should refrain from performing the following behaviors, these are only examples and do not include all possible cases:
- Activities that violate federal, state, local, or any other applicable law, or Policy of these terms.
- Personal threats.
- The behavior or use of offensive language towards others.
- Wear inappropriate clothing in a public place: bare feet, shirtless, bathing suit, scent
- Bodily injury or lack of personal hygiene, including insects, or wearing clothing in such a manner
- That is annoying to the environment.
- The consumption of alcohol or illicit substances before and during the Tour.
- Take part in any behavior that unreasonably interferes with rights
- Of others such as sleeping, displaying offensive personal hygiene, being in a state
- Drunk, or enter a facility with large bundles of personal belongings.
- The use or display of unauthorized or dangerous weapons.
- Leave young children unprotected.
- Request, request, sell, mend, publish, or distribute unauthorized material.
- Sexual harassment or other harassment. This includes unwanted verbal or physical conduct of a sexual nature.
- Stalking – intentionally and repeatedly pursuing others.
You should immediately report such person to the appropriate authorities and then to ChidoTours; your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.