Last Updated: May 25, 2018

General
¡Qué Chido! and the brand ChidoTours, located at Aveling 4, 3362 WK Sliedrecht, the Netherlands (“¡Qué Chido!” or “ChidoTours” “we” or “us”) is the controller of the processing of all personal data collected through this website dedicated to ChidoTours (the “Website”). ¡Qué Chido! respects your privacy and is committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws.

Please read this Privacy Policy carefully as it contains important information to help you understand our practices regarding any personal information that you give to us or that we collect otherwise in the context of the Website (“Personal Data”).

Types of information we collect
We collect two basic types of information personal information and anonymous information and we may use personal and anonymous information to create a third type of information, aggregate information. A definition of this types:

Personal information
Personal information means information that identifies (whether directly or indirectly) a particular individual, such as the individual’s name, postal address, email address, and telephone number. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.

Anonymous information
Anonymous information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual guest.

Aggregate information
Aggregate information means information about groups or categories of guests, which does not identify and cannot reasonably be used to identify an individual guest.

For example, we collect:

Registration information you provide when you create an account, such as your name, country of residence, street and number, postal code, date of birth, email address, social profile, bank account number, username, and password;

Booking and transaction information you provide when you request information, contact us, or purchase a product or service from us, such as your name, telephone number, and payment information;

You can choose to give your feedback, comments, questions, ratings and reviews in online evaluations forms;

Information sent either one-to-one or within a limited group using our message, chat, post, or similar functionality, where we are permitted by applicable law to collect this information;

Location information, including location information provided by a mobile or other device interacting with one of our website, or associated with your IP address, where we are permitted by law to process this information;

Usage, viewing, technical, and device data when you visit our sites, use our applications on third-party sites or platforms, or open emails we send, including your browser or device type, unique device identifier, and IP address.

How we collect your information

We collect information you provide to us when you request or purchase products, services, or information from us, register with us (including when you link your profile on a third-party site or platform), respond to surveys, or otherwise interact with us using one or more devices. You may provide information in a variety of ways, including by typing or using voice commands.

We collect anonymous information using analytics tools, including when you visit our website.

Security of Personal Data

We will take appropriate technical, physical and organizational measures to protect the Personal Data collected through the Website from misuse or accidental, unlawful or unauthorized destruction, loss, alteration, disclosure, acquisition or access, that are consistent with applicable privacy and data security laws and regulations. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
Our Website may contain links to other websites. We are not responsible for the privacy practices, content or security used by such other websites, which shall not be governed by this Privacy Policy. We advise you to always carefully read the privacy policies on these other websites.

Retention of Your Personal Data

We will retain your Personal Data for as long as legally required or for as long as necessary to provide you with any requested services or for any of the other purposes listed in this Privacy Policy. The specific retention term are listed in this Privacy Policy for each of the relevant purposes. We will take reasonable steps to destroy or de-identify Personal Data we hold if it is no longer needed for the purposes set out above or after the expiration of the defined retention term.

Cookies

A major part of the information referred to in this Privacy Policy is collected via our use of cookies and similar techniques. Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device, e.g. your computer, smartphone or table. Techniques we use that may be similar to cookies are tracking pixels, Java scripts, tags and web beacons. These cookies and similar techniques are sometimes necessary to remember your account settings, language and country, but also enable us to measure and analyse your behaviour on our Website and for showing you personalised advertisements on our Website or on third party websites. Where required, you will be asked for consent to our use of cookies. To view more information on what cookies we use and how we use them please review our separate Cookie Policy or change your cookiesettings

Social Media

You may choose to share information on our Website via social media, such as Facebook, Instagram, WhatsApp and YouTube. This means that the information you share, with name and preferences, shall be visible to visitors of your personal pages. We advise you to carefully read the privacy policies of the social media parties as these are applicable to the processing of your Personal Data by these parties.

Your Rights to Access, Rectification, Deletion, Restriction and Data Portability

You have the right to request an overview of your Personal Data processed by or on behalf of us. You have the right to have your Data rectified, deleted or restricted (as appropriate). You can exercise this right by contacting this webform with a data privacy request.

Please note that requests that do not meet the requirements set out by applicable law may be requested to be re-issued or ultimately denied and that certain Personal Data may be exempt from such access, rectification and deletion requests pursuant to applicable data protection laws or other laws and regulations.

You have the right to receive the Personal Data that you have provided to us in a structured, commonly used and machine-readable format.

Your Right to Object

You also have a right, in certain circumstances, to require us to stop processing your Personal Data, but where we have compelling legitimate grounds, we will continue processing your Personal Data. However, you have the right to object to our use of your Personal Data for direct marketing purposes, including profiling, and when you do so, we will accommodate your request. Where you have provided consent to our use of your Personal Data, you have the right to withdraw your consent without this effecting the lawfulness of our use of this Data before your withdrawal.

Updates

We will keep this Privacy Policy under review and make updates from time to time. Any changes to this Privacy Policy will be posted on our Website page and to the extent reasonably possible, will be communicated to you.

Contact

If you have any other question, objection to our use of your Personal Data or a complaint about this Privacy Policy or about our handling of your Personal Data, please contact us via this webform with a data privacy request.

ChidoTours is powered by ¡Qué Chido!

!Qué Chido!
The Netherlands
+31 184 750 947
info@chidotours.com